Updating XenTools on the Citrix Merchandising Server Appliance

After installing the Citrix Merchandising Server (v1.1) appliance onto a XenServer 5.5, the XenCenter displayed a warning that XenTools on the CMS was out of date. Looks like XenTools 5.0 is installed on the CMS by default.

I had tried using the CMS command console but personally, had no luck with that whatsoever. When I entered “y”, I was immediately returned to the CMS Diagnostics menu.

At this point, I decided to manually update the XenTools on the CMS using the following steps:

1. View the CMS Server Console and on the Diagnostics menu, type 4 to launch the Appliance Terminal.

2. At the appliance terminal prompt, enter the following commands:
cd /mnt
mkdir xs-tools
mount /dev/xvdd /mnt/xs-tools
bash install.sh

3. You will see a message stating that the kernel-xen and xe-guest-utilities packages will be upgraded. Type y to continue.

4. When XenTools has been upgraded, you will be prompted to restart the virtual machine. Enter the command shutdown -r now to reboot the VM immediately, or schedule the reboot to occur at your convenience.


Filed under Citrix

3 responses to “Updating XenTools on the Citrix Merchandising Server Appliance

  1. Thanks for the posts we are the professional web design and development company offering an array of services like template customization,web designing, CMS solutions, eCommerce solutions, Search engine optimization and Internet marketing.

  2. David,

    Thanks for posting this tip. It would have taken me a while to figure this out.

    I am running XS 5.6 fp1 and it looks like they have changed the structure of the xs-tools.iso, placing the Linux install in a sub-directory.

    Here are the modified steps.
    cd /mnt
    mkdir xs-tools
    mount /dev/xvdd /mnt/xs-tools
    cd xs-tools/Linux < - mind the capital 'L'
    bash install.sh
    I unmounted and removed xs-tools directory. I'm not sure if this is absolutely necessary, but I did it anyway.


    Thomas Wolfe

  3. useful information on “Updating XenTools on the Citrix Merchandising Server Appliance”
    nice article,


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