Imaging Citrix Servers with the CTX Licensing Service

Hey everybody!

I’ve been working on a pretty interesting project this week; imaging Citrix servers, physical ones no less! I had almost forgotten that physical servers can be used for more than ESX (or your favorite virtualization platform), a VCB Proxy server, or an occasional domain controller. 🙂

I did a quick search on imaging Citrix servers and came across the blog below, with a section entitled The Simple Way .

http://www.thomaskoetzing.de/index.php?option=com_content&task=view&id=207&Itemid=262

It looked pretty simple so I thought I’d give it a shot….

I followed those steps and everything went well, until I loaded the image on the first server. After imaging the server, specifically immediately after running chfarm, I would see the following error when trying to login to the server remotely:

First, let me say that I don’t believe there is anything wrong with The Simple Way process. I believe the problem is unique to this particular project. The Citrix servers being rolled out for this project are all going to be autonomous/independent server farms supporting only 5 users each, thus requiring each server to have the TS and Citrix Licensing components. This is different than most other imaging scenarios, at least in my experience. Typically I have seen, in a single server farm, the first Citrix server is built as the data collector and the license server.

I won’t bore you with all the things I checked out, but turns out the ultimate cause of this issue was Citrix Licensing.

To correct the licensing issue, I tried to run a repair of the CTX Licensing install, and then edited the tomcat-users.xml file but still got the, perhaps somewhat familiar error, You did not authenticate correctly message when trying to launch the License Management Console.

After uninstalling and reinstalling Citrix Licensing 11.5, and properly licensing the server, I was able to login with no problems.

So whenever possible, I encourage you to follow The Simple Way, but if your Citrix servers will be managed independently requiring each to be their own licensing server, I’d suggest you load Citrix Licensing as part of your post-imaging process.

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Filed under Citrix, Remote Desktop Services

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